Arrival and Departure Policy
Purpose
The safety and security of our learners is one of our key values. We undermine our own efforts to teach them if they are attending school in an atmosphere of fear.
Procedure
Parents/guardians of learner(s) are asked to provide specific information which is kept on record in our office. This information includes:
● Home address of parents/guardians
● Cell phone and or Telephone number of parents/guardians
● Place of work and telephone number of parents/guardians
● Contact details of adults who are authorized by the parents/guardians to collect the learner(s) from the school, such as nannies, relatives, neighbors, transport drivers
● Emergency contact details
● Information and relevant documentation about any person who has been denied access to the learner.
Parents/guardians are urged to make all the above available to the school. Furthermore, please keep the school updated as to changes to the details.
Morning Arrival
Drop-off
● Learners should be dropped off for school no earlier than 07:00 am.
● Parents/guardians should drop off their children at the main entrance at the front of the school - 19 Robson Street, Central, Gqeberha
● Parents can accompany the learners to the door where a school staff member can receive them. Alternatively, parents/guardians/transport drivers can remain in their cars but ensure learners have been accepted into the school building before driving away.
● Parents cannot accompany the learners to their classroom unless a prior arrangement has been agreed upon with the headmaster or teacher of the learner in question.
Punctuality
● Learners arriving after 07:30 am. will be considered late.
● The learners should use the main entrance (as specified above) and check-in with a staff member before going through to their classroom
● If the learner is likely to arrive late for school, parents are urged to send a message to the administrative staff (see the end of the document for details) or the headmaster as soon as possible.
Late pick-up
● The school reserves the right to implement the following procedures if a learner is not picked up at the end of the school day:
● Messages and emails are checked to see if arrangements have been made in the case of emergency situations.
● Parents/guardians are contacted on their home or work contact details.
● If the above have been unsuccessful, the given adults and emergency contacts are contacted
● All learners will wait in the reception area for their pick under the supervision of a Hope Academy staff member.
● On a learner being picked up late on three or more occasions, the headmaster will call a meeting with the parents/guardians.
● Should the problem continue, a case of child neglect will be opened with the relevant authorities.
● Hope Academy staff will not be held responsible for looking for the parents/guardians of the learner.
● Under no circumstances, will Hope Academy staff members take learners home with them.
● A full report of the incident will be recorded and placed in the learner's school file in the office